FAQ

A: Checking with the local health department for an as-built drawing of your system is the first step. If no records can be obtained, our septic technician can locate your tank with a steel probe. In some cases, an electronic locator is the most effective way to find the tank. Our technicians carry a locator with them at all times.

A: Septic Control technicians use an electronic locator and a locator snake to find the tank, distribution boxes, and trenches. A system sketch is kept on file for future use.

A: No. Septic Control uses a mini excavator to dig up components that are over 2.5 feet deep. Its light weight, rubber tracks, and size make it the perfect tool for the job.

A: Additives are no substitute for proper maintenance and proper use of your system. Many additives on the market do little to aid in the breakdown of solids, and some may even hinder the natural bacteria in a septic system.

A: Typically, if your drains are slow or not draining, you have a blockage in the system somewhere. Our technician will assess where the clog is and what needs to be done to clear it.

A: This is the sign of a glazed leach field. Leach fields do not become clogged overnight. It usually takes a few years of gradual build-up of undigested wastes or tree roots growing into the leach field. In serious cases of exceeding design capacity of septic tanks/drain fields, as well as not being pumped out on a regular basis, the solids and grease can begin to flow through the leach field lines to clog the soil.

A: Your leach field may be clogged and has stopped accepting water. You should begin conserving water immediately, and call Septic Control to diagnose the problem.

A: Recommended "regular maintenance" is a once every three to five years pumping of the septic tank and an inspection of the inlet and outlet "T" (baffle) to assure that the solids settle in lieu of traveling across the surface and straight out into the drain field. These "Ts" do break down over time and will then allow solids to migrate into the drain field, thus clogging it. Clogging of the drain field could go undetected if regular maintenance is not preformed.